Details required :. Cancel Submit. Hello RalphBaker1. I'm Kleber. I'm happy to be able to help you. I believe the problem is related to the sound configuration set on your Skype.
So I ask you to go to the link below and carefully read the items related to Skype sound volume and make the settings so that the sound is at high volume and see if the problem persists. Kind Regards. How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site. B Volunteer Moderator. In reply to Ruwim. B's post on January 7, Let's check your microphone settings Check out our guide to troubleshooting call quality issues. If you can hear your recorded message played back, then your sound and microphone are working fine.
Have them try an Echo test call or check out our guide to troubleshooting call quality issues. No emergency calls with Skype Skype is not a replacement for your telephone and can't be used for emergency calling. Host a meeting. Please check Skype Status for details. Skype Help Troubleshooting Calling problems. How do I test my sound is working in Skype make an Echo test call?
Back to search results To check that your sound and microphone are working properly in Skype, you can make a test call to our friendly assistant Echo. Skype is not the only software on your computer that needs to use the microphone. There can be a number of services other than Skype. Sometimes, some apps will go a step further and take exclusive control over the microphone, disallowing any other app to use it.
There, double-click on the Microphone option to reveal a popup. Select the Advanced tab here and make sure that both the options under the Exclusive mode are unselected. Are you using a Bluetooth device to communicate using Skype? This can also be a solution if the default microphone on your laptop is not working due to any other reason.
In that case, try a headphone or an earphone with a Bluetooth. Under the Playback tab, you will see that your connected Bluetooth device is listed twice. If it is not disabled, to do so, right-click on the hands-free Bluetooth headphone option and select Disable to disable it. Note that the second listing should stay enabled.
There is also an option to make the connected Bluetooth device as your default device. To do so, in the same menu, you will find Set as default device option. If it is available, click on it then enable it.
Skype is a great software however not without its flaws. The microphone issue is not something new however some of the solutions mentioned in this guide are. So make sure to go through all the steps mentioned in the guide to resolve the issue. If you have found a solution that works but was not shared in this post, please do share it with us and we will list with due credit to you.
He dropped out of CA in the final year to follow his passion. He has over seven years of experience as a writer covering consumer tech and writes how-to guides, comparisons, listicles, and explainers for B2B and B2C apps and services. He recently started working out but mostly, you will find him either gaming or streaming. You must be logged in to post a comment. Skype Microphone Not Working on Windows 10? Gaurav Bidasaria A C. You may also like.
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